01
Data Collection Practices
We collect personal data such as names, email addresses, and usage data to enhance user experience and provide services.
The categories of data collected depend on user interactions with our platform.
Privacy Policy Overview
This Privacy Policy outlines how we handle personal data collected through our services.
02
Data Sources
We gather information from users when they create an account, interact with our chatbot, or provide feedback.
Data is obtained directly from users during registration or through their engagement with our services.
03
Types of Cookies Used
Cookies are utilized for session management, analytics, and enhancing user experience.
We use both session cookies and persistent cookies for various functionalities.
04
Cookie Management
Cookies help us improve our services by analyzing user behavior and preferences.
Users can manage cookie preferences through their browser settings at any time.
Contact Information
Email
Phone
+1 343-877-5660
Address
6875 Boulevard La Salle, Verdun QC H4H 1R2
General Inquiries
Purpose of use
Purposes of Data Processing
These purposes include service delivery, user support, and improving our platform.
Personal data is processed for specific operational purposes as detailed in this policy.
Third-party sharing
Data Sharing with Partners
All third parties are required to maintain confidentiality and use the data solely for the intended purposes.
We may share data with trusted third parties who assist us in providing services.
Legal basis
Legal Disclosure
Disclosure may occur in response to lawful requests from governmental authorities.
We may disclose personal data to comply with legal obligations or protect our rights.
User Rights
User Rights
These rights include access, correction, and deletion of personal data as permitted by law.
Users have specific rights regarding their personal data, subject to applicable laws.
Requests
Exercising User Rights
We are committed to responding to valid requests within the timeframe mandated by law.
Requests regarding user rights will be addressed in accordance with applicable legal requirements.
Data Retention
Data Retention Policy
Data is periodically reviewed and deleted when it is no longer required for operational purposes.
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
Policy Updates
Policy Updates
Updates to this policy will be communicated via our website or direct notifications.
We will notify users of significant changes to this policy through appropriate communication channels.